Refund policy

At Bales Shoes, we are committed to ensuring your complete satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward return and refund process.

You may request a return or refund within 30 days of receiving your order. To qualify, items must be unused, unworn, and returned in their original packaging.

We offer free returns worldwide. Once your return is approved, you will receive instructions on how to send your item back.

After we receive and inspect the returned product, refunds will be processed within 5–10 business days to your original payment method.

Items that show signs of wear, damage, or misuse may not be eligible for a refund.

If your order arrives damaged or defective, please contact us immediately with supporting photos so we can resolve the issue quickly.

For all return-related inquiries, please contact us at igndgjbat295@hotmail.com.